If you are having problems with your keyboard, try these steps:

Confirm all specific keys have been set the behavior you need ⑤.

If Esc, Backspace, Ctrl, Search, or Alt key doesn’t work, please make sure you have set the correct behavior for each one. You will be able to choose the added input method in the keyboard settings.

Search an input method what you needed ⑥, then select ⑦.

If there is no input method in the list you want, please continue to the next step to add a new one.

If you experience that when pressing a key but the wrong character displays on the screen, please make sure whether the preferred language is correct.

You can enable or disable the feature, then adjust and as you prefer ⑤.

Click at the bottom-right of the screen ①, then click ②.

If you expect the repeated characters to display on the screen when you press and hold a key, but it doesn’t, please enable the “Auto-Repeat” feature. If you experience when pressing a key once but two or more characters display on the screen, please try to adjust the key repeat delay. What I type on the keyboard doesn’t match what I see on the screen

Click at the bottom-right of the screen ①, then click ②.

Please refer to the following steps to disable the feature. If all top-row keys do not work, you may have enabled the hotkeys as function keys (such as F1, F2, etc.). If the or keys do not work, check if the same icons on a web browser window are grayed out.įor example, if the backward button on a webpage is gray, it means the browser isn't aware of a page to move backward to. When the brightness sets to the minimum, the Chromebook will turn off. Note: The hotkeys may be different based on different models, please refer to the User Manuals. If the or keys do not work, please check you are not at the maximum or minimum for that setting. If you experience that the top row of keys (hotkeys) are not working (such as the volume or brightness keys), please try the following troubleshooting steps and test the keys again after each one.

What I type on the keyboard doesn't match what I see on the screen.

Chromebook page down shortcut